Protheans are an ancient race, and their history and technology play a crucial role in the series. The extra mission adds a new crew member: a Prothean named Javik. The nature of the day-one DLC is also problematic. There have been a number of industrious gamers who have dug into the code on the actual Mass Effect 3 discs and have found evidence that the 'From Ashes' DLC may have been coded into the original game and then removed. So players, please give us a chance, judge our games based on what they are, judge the DLC based on what it is, and stop thinking you'ra producer and telling us when and where we should be building our content.' Norman added: 'Game developers are not evil. This is probably one of those foot in mouth moments. She went on to say that 'Players rant, they know nothing about this DLC that's coming out other than its name and it's like 'the game must be incomplete, the game must be ruined.' 'There's no point in releasing DLC a year after your game comes out when most people have already sold it back to Gamestop three times.

'Building good DLC is really hard, and developers are constantly trying to find a way to develop that DLC better, get it out to players, and to reach players,' she told the audience.

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